AI agents for food distribution

Everything in
its place

Mise deploys AI agents across sales, purchasing, and collections — so the desk work that scales with volume stops scaling with headcount.

  • 99.98% order accuracy
  • 80% less admin time
  • 19 days faster collection
The agents

Agents for every
critical workflow

Each agent is trained on one part of the operation and speaks the language of the trade — cases, pallets, catch weight, credit terms. Start with one, or run the full floor.

Sales & Operations

Takes the order, however it arrives

Voicemails, WhatsApp photos, forwarded spreadsheets, a text at 5am. The agent reads all of it, matches to your catalogue, flags what looks off against the account's ordering history, and writes it straight into your ERP.

  • Catalogue and unit matching
  • Anomaly flags before the order commits
  • Reorder prompts on lapsed accounts
Procurement

Buys to the book, chases the rest

It watches cover against committed orders, drafts the purchase orders, and works the supplier follow-ups that normally live in someone's head. When the market moves, it re-costs and tells you which customers are now underwater.

  • Cover and shortfall watch, live
  • Drafted POs against par levels
  • Margin alerts when input costs jump
Credit Control

Collects without souring the account

Ageing is worked every day, not the week before month end. The agent sends the reminder, matches the remittance, logs the promise to pay, and escalates to a human at the point where the relationship actually needs one.

  • Scheduled, tone-matched reminders
  • Automatic remittance matching
  • Escalation rules you set once

Something odder than the three?

Most distributors have one workflow nobody else has — a rebate scheme, a grading rule, a customer who orders by fax. We build those as custom agents on the same platform.

Talk it through
The platform

One floor,
not four tools

Agents share the same view of your accounts, stock, and ledger. What procurement learns at 6am, sales knows by the first call.

01

Shared context

One record per account, per SKU, per invoice. No agent works from a stale copy, and nothing needs re-keying between them.

02

Hands on the wheel

Every action is logged, attributable, and reversible. Set which decisions an agent takes alone and which wait for a person.

03

Fits your stack

Connects to the ERP you already run. No migration, no parallel system to keep in sync, no rip-and-replace quarter.

Onboarding

How it goes live

No signup form, no self-serve trial that quietly stalls. Four steps, run with you, typically inside three weeks.

  1. Step 01

    Map the workflows

    We sit on your floor for two days and write down what actually happens, including the parts that only live in someone's head.

  2. Step 02

    Connect the ERP

    Read-only to start. The agents learn your catalogue, accounts, and pricing rules before they are allowed to write anything.

  3. Step 03

    Run in shadow

    For a fortnight the agents draft, your team reviews. You see every decision it would have taken before it takes one.

  4. Step 04

    Hand over the routine

    Release the workflows you trust, on your schedule. Anything unusual still comes to a person, by rules you set.

We stopped losing Fridays to the phone. The order book closes itself now, and my buyer spends the morning on price instead of chasing paperwork.

Operations Director Regional produce distributor, 140 accounts
Why Mise

Built by people who have done the 4am call

Mise comes out of four generations in produce distribution. We know the difference between a short and a shortfall, why nobody trusts the stock figure on a Monday, and what it costs when a driver leaves without the paperwork.

That is why onboarding is white-glove and not a signup form. We sit with your team, map the workflows that actually run the business, and configure against them. Most customers are live in under three weeks.

Time to live
Under 3 weeks
Onboarding
White-glove, on site
Support
Named operator
Get started

See it run on
your own orders

Bring a week of real messages and we will show you what the agents would have done with them. Thirty minutes, no slideware.

  • No card, no trial clock
  • Your data stays yours
  • Reply within one working day